Returns & Exchanges Policy

Last Updated: August 2025

60-Day Hassle-Free Returns

We accept returns within 60 days of purchase for:

  • Unworn shoes in original condition
  • Items with original packaging and tags
  • Purchases with valid proof of receipt

How to Return

  1. Start Your Return: Visit shopaffordableshoes.com/returns
  2. Pack Items: Use original shoebox when possible
  3. Ship Back: Attach prepaid label (U.S. orders only)

Refund Details

  • Refunds issued to original payment method
  • Processing time: 5 business days after receipt
  • Original shipping fees non-refundable

Exchanges

For size/width exchanges:

  1. Return original shoes via standard process
  2. Place new order for preferred size
  3. Email [email protected] for price adjustments

Special Footwear Considerations

  • Orthopedic Shoes: Must show no signs of wear on footbeds
  • Sneakers: Outer soles must be completely clean
  • Width Exchanges: Available for most styles

Non-Returnable Items

  • Worn or damaged footwear
  • Clearance items marked “Final Sale”
  • Custom orthotics

Defective Products

For manufacturing defects:

  1. Do not use returns portal
  2. Contact [email protected] within 14 days
  3. Include photos of the issue

For complete policy: shopaffordableshoes.com/returns-info