Frequently Asked Questions
Orders & Shipping
How do I track my order?
Tracking information is emailed once your order ships. Check status at shopaffordableshoes.com/track-order.
What are your shipping options?
- Standard: 5-7 business days (Free on orders $50+)
- Expedited: 2-3 business days ($8.95)
- International: Rates vary by destination
Returns & Exchanges
What’s your return policy?
- 60-day return window for unworn items
- Original packaging and receipt required
- Start returns at shopaffordableshoes.com/returns
How long do refunds take?
Processed within 5 business days after we receive your return.
Sizing & Fit
How do I find my size?
Use our detailed size guide on each product page.
Do your shoes run true to size?
Most styles run true to size. Check customer reviews for specific fit advice.
Product Care
How should I care for my shoes?
- Use appropriate cleaners for the material
- Allow shoes to air dry naturally
- Store in a cool, dry place
Payments
What payment methods do you accept?
All major credit cards, PayPal, and Apple Pay.
Is my payment secure?
Yes, we use industry-standard encryption for all transactions.
For more assistance: shopaffordableshoes.com/help